https://elp.freshdesk.com/en/support/home 2026-02-01T08:00:40+00:00 always 1.0 https://elp.freshdesk.com/zh-CN/support/home 2026-02-01T08:00:40+00:00 always 1.0 https://elp.freshdesk.com/fr/support/home 2026-02-01T08:00:40+00:00 always 1.0 https://elp.freshdesk.com/de/support/home 2026-02-01T08:00:40+00:00 always 1.0 https://elp.freshdesk.com/it/support/home 2026-02-01T08:00:40+00:00 always 1.0 https://elp.freshdesk.com/ja-JP/support/home 2026-02-01T08:00:40+00:00 always 1.0 https://elp.freshdesk.com/ko/support/home 2026-02-01T08:00:40+00:00 always 1.0 https://elp.freshdesk.com/th/support/home 2026-02-01T08:00:40+00:00 always 1.0 https://elp.freshdesk.com/vi/support/home 2026-02-01T08:00:40+00:00 always 1.0 https://elp.freshdesk.com/en/support/solutions 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/159745 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/161053 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/161054 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/161056 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/161058 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/161059 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/161062 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/161092 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/161774 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/161784 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/161811 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/162090 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/162516 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/en/support/solutions/folders/268176 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/268215 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/268970 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/271549 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/271661 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272472 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272973 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272975 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272976 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272977 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272980 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272981 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272982 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272983 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272984 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272986 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272987 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272988 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272989 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272990 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/272993 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/273169 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/274073 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/274650 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/275687 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/275688 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/275689 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/275690 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/275691 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/275692 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/275720 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/275823 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/275824 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/folders/276881 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/en/support/solutions/articles/76114-refunds 2018-07-02T06:45:10+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/76971-how-to-unlock-my-account 2018-05-02T06:59:07+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/76972-can-t-answer-question 2017-06-12T12:46:49+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/76979-how-to-log-in 2024-08-30T05:51:37+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/193535-i-don-t-understand-a-word-or-question 2017-06-12T12:47:21+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/193536-english-language-assistance 2017-06-02T08:14:08+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/199358-i-need-to-speak-with-a-trainer 2018-05-02T11:45:44+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/199362-security-lock 2015-07-15T08:58:35+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/199364-having-problems-on-ipad 2017-06-12T11:53:41+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/199365-what-are-the-payment-options- 2015-07-28T07:41:47+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/199366-is-the-payment-gateway-secure- 2015-07-28T07:43:34+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/199550-submitting-food-safety-assignments 2019-09-16T10:10:27+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/199553-google-chrome 2017-06-02T08:08:05+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/203158-error-message-content-session-expired 2017-06-02T08:06:50+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/204305-adding-usi-details-to-your-student-account 2018-05-08T07:29:40+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/204964-can-i-continue-training-while-i-wait-for-my-usi 2018-05-08T07:36:33+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/204965-i-only-have-a-non-australian-passport 2015-07-15T12:24:32+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/204966-who-do-i-speak-to-about-problems-with-my-usi- 2018-05-08T07:39:34+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/215491-a-hotmail-issue-is-delaying-some-emails-jan-7-2016 2016-01-07T11:59:22+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/215953-why-do-i-have-to-upload-my-photo-id-for-verification- 2017-06-02T08:16:10+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/219635-sitxfsa005-use-hygienic-practices-for-food-safety-workplace-assessment-tasks 2024-03-22T09:06:52+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/219636-sitxfsa006-participate-in-safe-food-handling-practices-workplace-assessment-tasks 2024-03-22T09:07:07+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/219637-sitss00069-food-safety-supervision-workplace-assessment-tasks 2024-03-22T09:08:28+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/219638-sitxfsa005-use-hygienic-practices-for-food-safety-food-handler-certificate- 2024-03-22T07:02:37+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/219639-sitxfsa006-participate-in-safe-food-handling-practices 2024-03-22T07:03:40+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/219640-food-safety-supervision-sitss00069-hospitality 2024-03-22T07:06:30+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/219641-food-safety-supervision-nsw-sitss00069-hospitality 2024-03-22T07:11:18+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/219642-who-is-a-suitable-observer- 2024-03-26T18:01:51+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/219643-what-is-a-suitable-food-preparation-environment- 2020-03-03T10:39:42+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/220191-state-liquor-authorities 2018-05-02T06:11:54+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/223812-sithfab201-superseded-by-sithfab002 2017-06-02T08:06:25+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/224189-webcam-not-working 2017-06-12T11:56:14+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/225981-why-am-i-locked-out- 2018-05-02T07:38:51+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/225983-how-do-i-raise-a-support-ticket- 2018-05-01T09:58:55+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/225984-i-was-taken-back-to-a-quiz-i-already-completed 2017-06-12T12:07:51+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227425-forms-of-identification 2018-05-08T10:59:28+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227426-my-witnessed-id-was-rejected 2018-05-02T12:16:27+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227427-list-of-valid-witnesses 2018-05-01T11:37:21+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227428-nsw-statutory-declaration-requirements 2018-05-02T12:20:34+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227429-new-zealand-students 2017-06-02T06:44:02+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227430-uploading-documents-from-student-profile 2017-06-02T06:45:21+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227431-emailing-documents 2017-06-02T07:01:32+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227432-how-to-upload-identification 2017-06-12T09:09:56+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227433-photo-identification-upload-failed 2018-05-02T05:24:04+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227435-how-long-will-it-take-to-be-verified- 2017-06-02T08:16:24+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227436-do-i-need-to-do-the-videos 2017-06-12T11:57:01+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227437-i-don-t-have-a-webcam 2018-05-08T08:02:29+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227438-when-do-i-get-my-enrolment-code- 2018-05-01T12:02:39+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227439-enrolment-code-won-t-work 2018-05-01T10:32:21+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227440-i-enrolled-into-the-training-before-march-2017 2017-06-02T07:33:59+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227441-i-ve-tried-everything-and-it-s-still-not-working 2017-06-12T11:55:09+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227442-i-would-like-someone-to-call-me-please 2018-04-18T11:18:32+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227444-how-long-will-it-take-for-a-response 2018-04-18T11:31:22+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/227446-forgot-my-password 2018-05-02T10:25:32+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/230482-where-do-i-add-a-discount-coupon 2023-05-19T14:11:49+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/230708-food-safety-supervisor-retail-sirrfsa001-handle-food-safely-in-a-retail-environment- 2024-03-22T07:13:24+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/232791-i-need-to-change-my-details 2018-05-01T10:17:42+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/232792-changing-your-details 2018-04-17T05:48:28+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/232922-everyone-completing-a-accredited-training-is-required-to-have-a-usi 2019-08-07T18:03:53+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/232923-i-don-t-have-an-australian-passport- 2018-04-23T05:47:11+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/233101-food-safety-supervisor-nsw-retail-sirrfsa001-handle-food-safely-in-a-retail-environment- 2024-03-22T07:15:48+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/233110-your-personal-details-on-your-student-account-need-to-match-usi-record-and-photo-id 2018-05-02T11:17:02+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/233111-can-i-swap-my-account-to-another-person- 2018-05-02T11:26:46+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/233112-someone-else-has-used-my-enrollment-code 2018-05-02T11:30:27+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/233113-you-must-include-a-valid-australian-address 2018-05-02T12:11:35+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/233114-overseas-trade-exhibition-representatives 2018-05-02T12:01:10+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/233115-register-from-enrolment-code 2018-05-02T12:08:37+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/233160-how-to-do-stat-dec-nsw-online-no-witnessed-id-required-five-star-training 2018-09-14T12:02:48+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/233162-i-have-sent-my-statutory-declaration-when-will-i-get-my-certificate- 2018-05-08T07:26:40+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/235453-training-manager-account 2024-09-04T06:26:57+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/235454-reputable-training-provider 2018-08-15T05:58:12+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241603-how-to-schedule-your-live-video-conference 2025-01-21T10:58:02+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241604-using-skype-for-your-live-video-conference 2025-01-21T10:57:48+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241605-using-facebook-messenger-for-your-live-video-conference 2025-01-21T10:58:43+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241606-why-do-i-need-to-have-a-live-video-conference-with-a-trainer- 2019-09-03T06:54:05+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241607-how-to-schedule-your-live-video-conference-food-safety-training 2019-11-12T12:49:59+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241608-why-do-i-need-to-have-a-live-video-conference-with-a-trainer- 2019-09-03T07:05:30+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241609-using-skype-for-your-live-video-conference 2019-09-03T07:06:07+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241610-using-facebook-messenger-for-your-live-video-conference- 2019-09-03T07:06:48+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241611-sitxfsa005-live-video-conference-tasks-and-instructions 2025-01-21T11:03:03+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241641-sitss00069-food-safety-supervision-live-video-conference-tasks-and-instructions 2025-01-21T11:03:29+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241648-sirrfsa001-live-video-conference-tasks-and-instructions 2025-01-21T11:04:58+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241649-sirrfsa001-handle-food-safely-in-a-retail-environment-workplace-assessment-tasks 2020-08-03T06:05:21+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241650-sitxfsa006-live-video-conference-tasks-and-instructions 2025-01-21T11:04:25+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241856-complaint-and-appeal-definitions 2019-11-26T09:16:35+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241857-how-complaints-and-appeals-are-handled 2019-11-26T09:20:30+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/241858-making-a-complaint-or-appeal 2019-11-26T09:22:14+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/242392-how-to-schedule-your-live-video-conference-rsg-training 2019-11-12T12:58:28+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/242499-why-is-there-a-time-limit-to-complete-your-training- 2020-08-03T05:51:02+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/242500-can-i-get-an-extension-of-time-to-complete-my-training- 2020-08-03T05:51:45+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/242530-difficulty-uploading-food-safety-videos 2019-11-27T04:21:25+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/249997-equipment-required-for-the-online-rsa-course 2024-03-22T09:02:31+05:30 always 0.512 https://elp.freshdesk.com/en/support/solutions/articles/261990-rsa-online-australia 2024-03-22T20:44:46+05:30 always 0.512 https://elp.freshdesk.com/support/discussions 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/support/discussions/3078 2026-02-01T08:00:40+00:00 always 0.8 https://elp.freshdesk.com/support/discussions/forums/12121 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/support/discussions/forums/12122 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/support/discussions/forums/12123 2026-02-01T08:00:40+00:00 always 0.64 https://elp.freshdesk.com/support/discussions/forums/12124 2026-02-01T08:00:40+00:00 always 0.64