You have recently tried to Upload your photo Identification to us, but the upload seems to have failed.  Please ensure that the file that you are trying to upload is:

  • Valid photo Identification such as Drivers Licence or Passport
  • Clear and easy to read so we can verify your identity

Below is a step by step to guide you.


You will see the following screen when you log in to your Student account. 

  1. Select WEB UPLOAD on the top drop down box and 
  2. then click on CHOOSE FILE and 
  3. browse to the file/image of your Photo ID, 
  4. then click CONTINUE.