Online Training Support
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Raise A Support Request/Ticket (Quickest)
How do I raise a support ticket?
How Long Do Tickets Take
How Long Will It Take For A Response
I need to change my details
I need to change my details
Issue With Student Profile
I am having a problem with my photo ID
Forms Of Identification
How To Upload Identification
Photo Identification Upload Failed
How Long Will It Take To Be Verified ?
Why do I have to upload my photo ID for verification?
USI - Unique Student Identifier Number
Adding USI details to your student account
Can I continue training while I wait for my USI
I only have a non Australian Passport
Who do I speak to about problems with my USI?
Everyone completing an RSA is required to have a USI
See all 8 articles
Need To Change My Details
Changing your details
You must include a valid Australian address
Pages Or Videos Won't Load
The Page Won't Load - Blank Screen
Having Problems On iPad
Error message - Content Session Expired
I've Tried Everything And It's Still Not Working
Video Assessments and Webcam Recording
Webcam Not Working
Do I Need to Do the Videos
I Don't Have A Webcam
My Answers Were Not Saved
SITHFAB201 Superseded By SITHFAB002
I Was Taken Back To A Quiz I Already Completed
I Enrolled Into The Training Before March 2017
I Can't Log In
How To Log In
Forgot My Password
Statutory Declaration And Witnessed Identification
NSW Statutory Declaration requirements
New Zealand Students
I have sent my Statutory Declaration - when will I get my certificate?
My Witnessed ID was Rejected
Who Is a Valid Witness
List Of Valid Witnesses
How Do I Upload The Documents
Uploading Documents From Student Profile
My Account Is Locked
How To Unlock My Account
Why Am I Locked Out?
I Don't Understand The Question
Can't Answer Question
I Don't Understand A Word Or Question
English Language Assistance
I Need To Speak With A Trainer
Statements of Attainment and NSW Interim Certificates
How long are RSA Certificates valid for?
Where is my RSA Certificate?
I can't see the link for my RSA certificate?
Finished Everything But Can't Access My Statement of Attainment or NSW Interim Certificate
Is my training complete?
I have done everything but still can't print my certificate?
I need a PDF Reader
When Will I Be Sent My Certificate?
Food Safety Certificates
How do I download my certificate?
Is my old certificate still valid?
NSW Food Authority Food Safety Supervisor Certificate
Food safety supervision - Recognition of prior learning - RPL
Statements of Attainment and Certificates
How do I get my Statement of Attainment?
I need a copy of my Statement of Attainment or Interim Certificate
Looking for my certificate but I didn't do my training with you
I have lost my certificate and cannot remember my username and password
Can you print and post a copy of my certificate to me?
Responsible Service of Alcohol Training
I Have A Question Before I Buy The Course
Why should I buy my RSA training from eLearning Portal?
Can I be fined ? (Your responsibility when serving alcohol)
How do I get a discount?
How long does it take to do the course?
Can people under 18 years do RSA training?
See all 16 articles
About the RSA Course
Locked out of quiz
How to change profile details
I have forgotten my password or username
Which states is my statement of attainment valid in?
NSW RSA Training
Yes, you can do NSW RSA training online
How can I do my RSA training for NSW?
How do I apply for my NSW Photo Competency Card?
Changing the details on your NSW Interim Certificate
Expired NSW Interim Certificates
See all 9 articles
ACT RSA - Arrow Training
Food Safety Training
Food Safety Course Info
SITXFSA001 - Use hygienic practices for food safety (Food Handler Certificate)
SITXFSA002 - Participate in safe food handling practices
Food Safety Supervisor (SITSS00051)
Food Safety Supervisor NSW (Hospitality)
Food Safety Supervisor (Retail - SIRRFSA001)
Food Safety Workplace Assessment Tasks
SITXFSA001 - Use hygienic practices for food safety - Third Party Report
SITXFSA002 - Participate in safe food handling practices - Third-party report
Food Safety Supervisor (SITSS00051) - Third-party Report
Who is a suitable observer?
What is a suitable food preparation environment?
See all 6 articles
When Do I Get My Enrolment Code?
Enrolment Code Won't Work
Can I swap my account to another person?
Someone else has used my enrollment code
Register from enrolment code
A Hotmail issue is delaying some emails Jan 7, 2016
State Liquor Authorites
State Liquor Authorities
What are the payment options?
Is the payment gateway secure?
Where do I add a coupon
Responsible Service Of Gambling
Which States Is My RSG Valid In
Responsible Gambling Services Details
I Can't Find What I'm Looking For
I Need To Speak With Someone
I Would Like Someone To Call Me Please
No forum topic yet
Why don't you
Start a new topic