If you are unable to complete the video section a trainer can conduct a verbal assessment with you (9.00 - 5.00 AEST).

Please send us a support ticket here and let us know the best number and time to contact you on, and a trainer will ring you.

Please make sure that you review all three (3) scenarios and take notes on what you are required to say in each situation prior to the phone assessment as this will make the process quicker and more efficient.