You can use either Skype or Facebook Messenger to conduct the live video conference with your trainer/assessor.

The trainer's Skype ID and email address are provided when you schedule your live video conference.

In some instances only one form of contact, either Skype or Messenger will be available for that trainer on that day.

Ensure that you have the correct software or app downloaded on your device prior to your scheduled appointment time.

Skype – for iPhone

Skype – for Android

Skype – for laptop/desktop

Log into Skype at least 5 minutes prior to your scheduled time.

Search for the trainer/assessor contact details via the search bar and be ready to place a video call at the appointed time.

At the appointed time initiate the video call.

For help using Skype click here.

You are responsible for contacting the trainer/assessor at the scheduled time. 

Prior to your live video conference ensure you have read and understand the assessment requirements.

Have your third-party qualified observer in attendance if possible or at least one other person to assist by filming you while you demonstrate the required tasks to the trainer/assessor.