Definitions of Complaint and appeals

Complaint and Appeal Definitions
• Appeal – An appeal is a request to have any decision made by 5 STAR ONLINE TRAINING reevaluated if you don’t agree with it. Examples are assessment scores...
Wed, 25 Sep, 2019 at 11:15 PM
How complaints and appeals are handled
1. All general support complaints will be handled in a timely and professional manner when received by our support staff. Every effort will be made to solve...
Wed, 25 Sep, 2019 at 11:17 PM
Making a complaint or appeal
To make a complaint or appeal please use our complaints and appeals procedure
Wed, 25 Sep, 2019 at 11:19 PM