Definitions of Complaint and appeals

Complaint and Appeal Definitions
• Appeal – An appeal is a request to have any decision made by 5 STAR ONLINE TRAINING reevaluated if you don’t agree with it. Examples are assessment scores...
Tue, 26 Nov, 2019 at 2:46 PM
How complaints and appeals are handled
All general support complaints will be handled in a timely and professional manner when received by our support staff. Every effort will be made to solve a...
Tue, 26 Nov, 2019 at 2:50 PM
Making a complaint or appeal
To make a complaint or appeal please use our complaints and appeals procedure - click the link below for details.
Tue, 26 Nov, 2019 at 2:52 PM